Friday, March 18, 2005

Text of email to Dell customer service

"I ordered a Canon digital camera from you and the item was scheduled for shipment on 3/16. On that date, I received an email advising that the camera was not in stock and that the expected ship date was 3/23. I cancelled that order through your website within a few minutes of receiving the email. The next day, I received an email saying that the camera had been shipped. Unfortunately, I had already placed an order with another company and no longer need this one. My question is, should I return the camera, or would I be allowed to keep it, since it is technically unsolicited merchandise? Please advise. Thanks."

We will see where it gets me. I hope I at least got their attention!

0 Comments:

Post a Comment

<< Home